{"id":24545,"date":"2025-04-23T19:53:09","date_gmt":"2025-04-23T17:53:09","guid":{"rendered":"https:\/\/mystikus.dsignpoint.com\/politiques-de-retour\/"},"modified":"2025-09-16T13:00:32","modified_gmt":"2025-09-16T11:00:32","slug":"politiques-de-retour","status":"publish","type":"page","link":"https:\/\/mystikus.dsignpoint.com\/fr\/politiques-de-retour\/","title":{"rendered":"Politiques de retour"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"24545\" class=\"elementor elementor-24545 elementor-395\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-bd39296 e-flex e-con-boxed e-con e-parent\" data-id=\"bd39296\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;pyramids&quot;,&quot;shape_divider_bottom_negative&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M761.9,40.6L643.1,24L333.9,93.8L0.1,1H0v99h1000V1\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-97a74ef elementor-widget elementor-widget-heading\" data-id=\"97a74ef\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Politiques de retour<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-58568f44 e-flex e-con-boxed e-con e-parent\" data-id=\"58568f44\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a1feaad elementor-widget elementor-widget-text-editor\" data-id=\"a1feaad\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Si vous avez achet\u00e9 un article sur&nbsp;<a href=\"https:\/\/mystikus.es\/\">mystikus.com<\/a>, vous avez&nbsp;<strong>14 jours<\/strong> pour retourner votre commande.<br>Vous pouvez le faire \u00e0 condition que l\u2019article soit dans le m\u00eame \u00e9tat que lors de la vente, dans son emballage d\u2019origine et accompagn\u00e9 de tous ses accessoires. Vous pouvez le faire de la mani\u00e8re suivante :<\/p>\n<ul>\n<li><strong>Service client\u00e8le<\/strong><br>Vous pouvez contacter notre service client\u00e8le par Whatsapp<\/li>\n<li><strong>Par e-mail<br><\/strong>Envoyez-nous un e-mail \u00e0 <a href=\"mailto:info@mystikus.com\" target=\"blank\">info@mystikus.com , <\/a>pour obtenir des informations sur les proc\u00e9dures d\u2019exp\u00e9dition.<br><br><\/li>\n<\/ul>\n<p><strong>REMARQUE :<\/strong><\/p>\n<p><em>N\u2019envoyez jamais l\u2019article \u00e0 <a href=\"https:\/\/mystikus.es\/\">mystikus.com<\/a> sans avoir pr\u00e9alablement contact\u00e9 le service client\u00e8le ou par e-mail.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d33351d elementor-widget elementor-widget-heading\" data-id=\"d33351d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CONDITIONS DE RETOUR\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-033b322 elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"033b322\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Retour de l\u2019article complet, avec tous ses composants et accessoires, le manuel d\u2019instructions et l\u2019emballage d\u2019origine en parfait \u00e9tat ;<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f2cf00b elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"f2cf00b\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Retour de l\u2019article complet, avec tous ses composants et accessoires, le manuel d\u2019instructions et l\u2019emballage d\u2019origine en parfait \u00e9tat ;<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Avoir contact\u00e9 le service client\u00e8le au plus tard le dixi\u00e8me jour suivant le jour de la livraison et avoir accept\u00e9 d\u2019\u00eatre retourn\u00e9 par nos services par e-mail.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">D\u00e9lai de retour : jusqu\u2019au 14e jour cons\u00e9cutif, \u00e0 compter du jour de la livraison.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Articles sans traces d\u2019utilisation<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50c3137 elementor-widget elementor-widget-text-editor\" data-id=\"50c3137\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<main id=\"content\" class=\"site-main post-17558 page type-page status-publish hentry\">\n<div class=\"page-content\">\n<div class=\"elementor elementor-17558\" data-elementor-type=\"wp-page\" data-elementor-id=\"17558\" data-elementor-post-type=\"page\">\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dfeccb4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" data-id=\"dfeccb4\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-33a56db\" data-id=\"33a56db\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-96346a0 elementor-widget elementor-widget-text-editor\" data-id=\"96346a0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>Vous pouvez lire plus d\u2019informations sur les conditions de retour dans nos <a href=\"https:\/\/mystikus.com\/terminos-y-condiciones\/\">Conditions g\u00e9n\u00e9rales<\/a>.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/main>\n<div class=\"elementor elementor-14080 elementor-location-footer\" data-elementor-type=\"footer\" data-elementor-id=\"14080\" data-elementor-post-type=\"elementor_library\"> <\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Si vous avez achet\u00e9 un article sur&nbsp;mystikus.com, vous avez&nbsp;14 jours pour retourner votre commande.Vous pouvez le faire \u00e0 condition que l\u2019article soit dans le m\u00eame \u00e9tat que lors de la vente, dans son emballage d\u2019origine et accompagn\u00e9 de tous ses accessoires. Vous pouvez le faire de la mani\u00e8re suivante : Service client\u00e8leVous pouvez contacter notre [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-24545","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mystikus.dsignpoint.com\/fr\/wp-json\/wp\/v2\/pages\/24545","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mystikus.dsignpoint.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mystikus.dsignpoint.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mystikus.dsignpoint.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mystikus.dsignpoint.com\/fr\/wp-json\/wp\/v2\/comments?post=24545"}],"version-history":[{"count":1,"href":"https:\/\/mystikus.dsignpoint.com\/fr\/wp-json\/wp\/v2\/pages\/24545\/revisions"}],"predecessor-version":[{"id":24549,"href":"https:\/\/mystikus.dsignpoint.com\/fr\/wp-json\/wp\/v2\/pages\/24545\/revisions\/24549"}],"wp:attachment":[{"href":"https:\/\/mystikus.dsignpoint.com\/fr\/wp-json\/wp\/v2\/media?parent=24545"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}